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Use these templates to get faster, more accurate support. Copy and customize for your needs.
🔧 TECHNICAL ISSUE **Problem:** [Describe the issue] **Browser:** [Chrome/Firefox/Safari/etc.] **Device:** [Desktop/Mobile/Tablet] **Steps to reproduce:** 1. [Step 1] 2. [Step 2] 3. [Step 3] **Screenshot:** [If applicable]
❓ GENERAL INQUIRY **Question:** [Your question here] **Game:** [6/42, 6/49, 6/55, etc.] **Additional details:** [Any relevant information]
💬 FEEDBACK **Type:** [Suggestion/Complaint/Compliment] **Subject:** [Brief description] **Details:** [Your feedback here] **Suggestion:** [If applicable]
🤝 PARTNERSHIP INQUIRY **Company:** [Your company name] **Contact Person:** [Your name] **Proposal:** [Brief description] **Contact Info:** [Your contact details]
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Outside hours: Community support available
Common questions about our social media support and PCSO prediction services
Click the 'Open Telegram' button below or search for @pcsolottoprediction in your Telegram app. You can send direct messages for personalized support.
Yes! Visit our Facebook page and send us a message. We respond to Facebook messages within 2-4 hours during business hours.
Telegram: 1-2 hours, Facebook: 2-4 hours. Technical issues get priority support within 30 minutes on both platforms.
No, our predictions are AI-generated for entertainment purposes only. They are statistical analyses and should not be used for gambling decisions.
Yes, all our support services are completely free on both Telegram and Facebook. We provide assistance with website issues, prediction questions, and general inquiries at no cost.
We provide support in both English and Filipino/Tagalog on both Telegram and Facebook. Feel free to message us in whichever language you're more comfortable with.
Both Telegram and Facebook provide secure messaging platforms. Your conversations with our support team are private and we only use the information you share to provide support and improve our services.
We do not store your personal messages or share them with third parties. All support conversations are handled confidentially by our team members only.
Our social media channels maintain a respectful environment. We ask all members to be courteous, avoid spam, and remember that our predictions are for entertainment purposes only.
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